POST Luxembourg

Embarking on a transformative journey with POST Luxembourg, crafting a cutting-edge website redesign infused with a bespoke design system.

POST Luxembourg embarked on a comprehensive overhaul of its digital ecosystem with the goal of standardizing the user experience. This redesign encompasses the public website, the professional website, and various mobile applications. Special attention was given to the online purchase and subscription processes.

  • UX Research
  • UX Design
  • UI Design
  • Design System
  • Design Ops
  • Digital Accessibility

Design System

A key component of POST Luxembourg's digital transformation was the development and implementation of a cohesive design system. With this, we ensured a consistent look and feel across all digital touchpoints, from the public and professional websites to mobile applications.

It streamlined the design process, improved collaboration between teams, and facilitated the creation of a unified user experience. By adopting a standardized set of design principles and reusable components, POST Luxembourg was able to enhance usability, accessibility, and brand coherence across its digital ecosystem.

Mobile Application

The revamp of POST Luxembourg's digital ecosystem also included significant enhancements to its mobile applications. These apps were redesigned to offer a seamless and intuitive user experience, aligning with the overall digital strategy.

Customer Journeys

A pivotal aspect of POST Luxembourg's digital transformation was the optimization of customer journeys. Special focus was placed on refining the online purchase and subscription processes to enhance user satisfaction and engagement.

The redesign aimed to simplify and streamline these journeys, reducing friction and making interactions more intuitive and efficient. By mapping out each step of the customer journey and identifying pain points, POST Luxembourg was able to create a more cohesive and user-centric experience.

This approach not only improved the overall usability of the digital platforms but also significantly boosted conversion rates and customer retention.